Frequently Asked Questions

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 We repair all makes and models of high speed, low speed, electric, scalers and attachments.  If you are unsure if a handpiece can be repaired, give us a call or submit a web form under the Repair Process page.  

 All of our repairs are backed by a full warranty on all parts and labor.  Period varies depending on parts purchased. Our warranty is simple: *3 months for low speed, electric and geared high speeds. *6 months for high speed turbines. Feel free to call our office anytime with questions. Please set up your return with our office. We do not accept COD packages.

*From original repair date. Dependent upon proper maintenance per manufacturer guidelines. Covers one repair during warranty period or discretionary.

Most repairs take a 3-5 business days once the estimate is approved. Some repairs may take longer. If that is the case we will update your office with the turnaround time. 

 All of our repairs are done using the highest quality parts (all high quality ceramic bearings). We offer both genuine OEM and aftermarket quality parts. We test all repairs before they leave our office as part of our thorough process. 

All shipping charges are FREE to our customers. Contact our office to receive a pre-paid shipping label. However, in the case that estimates are not approved, shipping & handling will be the responsibility of the customer. Please review the Service & Pricing page for prices on your specific type of handpiece before sending them for repair.